Return Policy

You may return any item, unopened within 30 days of purchase for a full refund, minus shipping. Note, that you can only create a Return after an order has been marked as shipped.  The credit for the returned item is applied to the method of payment used to purchase the item.  Returns in most cases will be applied to your account with in 5 to 10 days after the date the return has been shipped from your location.  If you are not satisfied with your order for any reason we want you to know you can return it and get your money back.  Please Contact Us for information on returning a product prior to doing so.  We want your experience with EasyRackBikeCarrier.com to be, easy.

Back Order Policy

Our purchasing department is second to none in the industry. Our systems control back orders and keep them to a minimum for your convenience. Customer satisfaction is our primary goal. If an item you purchased is back ordered, we will contact you with further instructions.

Shipping Policy

Most Items will ship within 2 to 15 business days. Holiday seasons, large orders, custom items, special orders and out of stock items may take longer.

If you would like expedited shipping, please Contact Us at   for a shipping quote.

Damaged Goods Policy

A defective item is one that is inoperable but has no apparent damage. If you receive defective merchandise, please Contact Us so we can resolve the issue for you as quickly as possible.

If an order arrives to you with obvious shipping damage, please refuse the delivery. If you have accepted delivery and then find shipping damage, please call the shipping company immediately using the contact information included with the order.  You may also Contact Us and we can help you resolve the issue.

Please save all packaging material and paperwork for the order if shipping damage is a possible issue. If you dispose of packaging material or attempt to return the merchandise without contacting the shipper,  you jeopardize our chances of making a claim, and you may not receive credit for the return.

Price and/or Description Changes

All prices, pictures, and descriptions on this website are subject to change. We maintain no responsibility for inadvertent errors. Please Contact Us within 30 days regarding price or promotion discrepancies.

When you place your order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store are not refundable.

Errors on Our Site

Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. EasyRackBikeCarrier.com reserves the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.

If your payment has already been processed for the purchase when your order is cancelled, EasyRackBikeCarrier.com will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Sales Tax

Tax may be applied to your order if it ships from the same state as your shipping address. We don't know the exact amount of tax until your order ships. For this reason, the order total in your confirmation email may not reflect the exact amount of this tax. Sales tax may be applied to shipping and handling charges.

Please no Telephone, Postal Mail, Fax, or Email Orders. The web site is the most efficient way to process your order.